Monday to Friday 8.15 am - 1 pm, 2 pm - 6.30 pm
(Closed on weekends and public holidays)
Surgery telephone lines are open 8am - 12.30 pm, 2pm - 6.30pm
Monday to Friday
Out of hours call 111. Calls to NHS 111 are free of charge from both landlines and mobile telephones.
Practice Policy on Telephone Availability
In line with "Good Medical Practice for General Practitioners" the Practice has a system for receiving and returning phone calls from patients.
A recorded message gives details of whom to contact if you need medical assistance when the telephone lines are closed.
Written messages will be passed to the appropriate Doctor or nurse and dealt with according to priority/medical emergency.
ON LINE ACCESS
Due to the recent introduction of a new clinical system, patients who were previously registered for on line services will need to re-register for SysOnline. Please complete an application form which can be found in the On Line Forms domain.
THE SURGERY WILL BE CLOSED FOR STAFF TRAINING ON THURSDAY 26 SEPTEMBER 2014 FROM 1.00 - 5.30pm. IF YOU REQUIRE URGENT MEDICAL ATTENTION DURING THIS PERIOD PLEASE TELEPHONE 111
For 2013/14 Patient Satisfaction Survey Results please go to Patient Participation Group section.
PATIENT PARTICIPATION GROUP
We have an established Patient Participation Group at The Village Surgery & invite volunteers to join the group. This will entail attending four to six meetings a year to discuss issues such as patient surveys, opening times & practice services in general.
We would like your help to assist us in improving services to our patients.
If you would like to volunteer to join the group, please either contact the Practice Manager or give your name in at reception.
Flu Vaccination Clinics 2014
will be held throughout October, November & December. If you are aged over 65 or if you suffer from Heart Disease, Diabetes, Chronic Lung Disease, Liver Disease, Kidney Disease, Stroke, a Reduced Immune System or you are pregnant
please telephone or call into the surgery to book your appointment.
Flu Vaccinations are also being offered to children who were aged 2 or 3 years on 01.09.2014. Parents of eligible children will receive a letter from the surgery.
THE VILLAGE SURGERY OFFERS EXTENDED HOURS APPOINTMENTS FOR PATIENTS WHO ARE UNABLE TO ATTEND DURING NORMAL SURGERY OPENING TIMES. THESE ARE HELD ON TWO SATURDAY MORNINGS A MONTH AND MONDAY & WEDNESDAY EVENINGS.