Monday to Friday 8.00 am - 1 pm, 2 pm - 6.30 pm
(Closed on weekends and public holidays)
Surgery telephone lines are open 8am - 12.30 pm, 2pm - 6.30pm
Monday to Friday
Please be aware that we may record some telephone calls for training & monitoring purposes.
Out of hours call 111. Calls to NHS 111 are free of charge from both landlines and mobile telephones.
Practice Policy on Telephone Availability
In line with "Good Medical Practice for General Practitioners" the Practice has a system for receiving and returning phone calls from patients.
A recorded message gives details of whom to contact if you need medical assistance when the telephone lines are closed.
Written messages will be passed to the appropriate Doctor or nurse and dealt with according to priority/medical emergency.
CHRISTMAS OPENING TIMES 2016
We are operating our normal opening hours with the exception of Monday 26th, Tuesday 27th December & Monday 2 January 2017 when the surgery will be closed.
SOUTHWATER SURGERY passes a recent inspection by the Care Quality Commission. See these great results.
ON LINE ACCESS
Click here for On line access. Please complete an application form which can be found on line or collected from reception.
The NHS Friends and Family Test - Put us to the test and tell us what is working and what we can improve. Please visit "I want great care.org"
The Village Surgery becomes a training practice
We are very excited to announce that
The Village Surgery has been officially approved as a training practice.
Dr Leonie Hyder, who is an accredited GP Trainer, will be supervising
qualified doctors, commencing in August 2016, as they train to become GPs.
The GP Registrars will be with us for 4 months or 12 months
and will have their own clinics, under supervision.
We look forward to welcoming them to the team.
PATIENT PARTICIPATION GROUP
We have an established Patient Participation Group at The Village Surgery & invite volunteers to join the group. This will entail attending four to six meetings a year to discuss issues such as patient surveys, opening times & practice services in general.
We would like your help to assist us in improving services to our patients.
If you would like to volunteer to join the group, please either contact the Practice Manager or give your name in at reception.