The NHS Friends and Family Test
 
We would like your feedback on the care or treatment we give you any time your visit your GP or have contact with the Practice.  It doesn't take long.
 
Put us to the test and tell us what is working and what we can improve.  You can say what you think without giving your name and we will use the information to plan improvements to our services. The NHS Friends and Family forms are located in the patient waiting area and we will also text following some appointments asking you to complete this questionnaire.

The table below shows the responses received each month. Below that are some of the comments listed from those patients.
 

Very Good Good Neither Good nor Poor Poor Very Poor Don`t know
December 2023 89 17 4 0 2 0
January 2024 76 18 5 1 1 0
February 2024 63 8 2 0 2 0


- Convenient appointment time, met with friendly reception staff and doc appointment was on time
-  Had no problems getting appointments and both dr anbd nurse very helpful
-  waiting for a scheduled appointment in excess of 30mins is unacceptable
- I was very happy with the level of care, examination, outcome and friendliness of all the staff!
Seen on the same day as telephone call to surgery-Dr very thorough
- Good but fairly long waiting time, however appreciate this happens and I have no complaints about staff or cleanliness
- The receptionist was welcoming . The nurse was sfficient, patient and kind.

 
 
Thank you